Community Care Access Centres

Labour Relations & Negotiations

Labour relations and negotiations are important parts of ONA’s role as your representative. As members, your contract defines the parameters of your work. As your union, it’s our job to negotiate the best contracts possible. We continuously strive to improve and enhance your work life.

Working Together

ONA represents members in 10 of the 14 Community Care Access Centres (CCAC) in Ontario. The majority of members are Case Managers and Placement Coordinators. There are a number of bargaining units with other allied workers. Members in this sector have the right to strike if they reach an impasse in bargaining and their employers have the right to lock them out. 

Status of Negotiations

Download and read the CCAC collective agreement which expires on March 31, 2014:

Community Care Access Centre template: collective agreement expires March 31, 2014

Modele : Les centres d'acces aux soins commnautairres et : L’Association des infirmières et infirmiers de l’Ontario. Date d'expiration: le 31 mars 2014

Members’ Resources

Professional Responsibility Workload Report Forms are for reporting workload issues in community care access centres.

Document Download		Guide to the Professional Responsibility Workload Reporting Process for Community Care Access Centres
Document Download		Community Care Access Centre (CCAC) Professional Responsibility Workload Report Form (updated November, 2011)

Database of CCAC collective agreements
Form for submitting membership information updates
Local Websites
Recent Retirees