The Ontario Nurses’ Association (ONA) is committed to removing barriers in order to accommodate visitors to the ONA website. As such, ONA is committed to complying with the accessibility standards outlined in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

The ONA website aims to comply with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level A.

For any questions related to website compliance, please contact the Ontario Nurses’ Association at 416-964-8833, ask for Human Resources or toll-free at 1-800-387-5580. Alternatively you can email ONA at

Notification of Document Availability

The Ontario Nurses’ Association (ONA) has created policies and procedures to meet our obligations regarding customer service as outlined in the Integrated Accessibility Standards under the Accessibility for Ontarians with Disabilities Act (AODA), 2005.

Our accessibility policies are available for review in a number of formats. Should you wish access to these documents in alternative formats, please notify:

Human Resources Department
Ontario Nurses’ Association
85 Grenville St.
Toronto, Ontario.
M5S 3A2

Phone: (416) 964-8833
Toll Free: 1-800-387-5580
Fax: (416) 964-3705


Alternate Format Request

We are committed to providing accessible, quality services. General communications in alternate formats will be made available upon request within a reasonable time period in a mutually agreed upon format. Please complete the form entitled, “Alternate Format Request Form” below to select your preferred communication format. Once received, we will review the request and proceed accordingly.

Alternate Format Request Form

Accessibility Standards Record of Customer Feedback

We value and appreciate our customers and clients and strive to meet everyone’s accessibility needs. Your feedback is important to us. We invite you to complete the form entitled,  “Accessibility Standards Record of Customer Feedback Form” below and submit by one of the options listed above.

Accessibility Standards Record of Customer Feedback Form

Accessibility Standards for Service Disruption

In the event of planned or unplanned service disruptions, we will place any notices that impact accessibility to our services on our website on this page or at Contact Us – Ontario Nurses’ Association (

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